Services POS & ERP Software

Service management + POS

The whole service business on one screen

EloERP runs your whole service business on one screen and one database — bookings, the live job board, staff and commissions, the till, parts, customer messages and a real accounting ledger. Bookings, jobs, staff, billing, inventory, customer messages and accounts — one system where everything already talks to everything, so nothing slips and the books are always done.

Speaks your trade: Staff·Resources·Jobs

The live board

Your whole workload on one board

Every job is a card moving left-to-right through the stages you name. See at a glance what’s waiting, in progress, in QC and ready — advance a job with one tap and the customer stays in sync. Every move is audit-logged with who and when.

Online & walk-in booking
Live job board
Timers & commission
Automated updates
Self-tracking QR
Built-in accounting

EloERP · Job BoardLIVE

Booked1

JB-540New request · intake

In Progress2

JB-533In progress

JO-•••+ 1 more

Review1

JB-528Quality check

Ready1

JB-521Ready for pickup

Customer self-service

A live tracking link on every ticket

The printed slip carries a QR the customer scans with their phone camera — no app, no login. They watch the live status, the estimated-ready time and the balance due, on a page branded as yours. “When will it be ready?” calls turn into self-service.

No-login status page per job

Automated SMS / WhatsApp / email

Unguessable link — only their job

Track your jobJB-533

Ready

Booked
In Progress
Review
Ready
Delivered

Ready byToday · 5:30pm

Balance dueRs 2,400

Scan the ticket QR to open

Digital intake

Capture exactly what your trade needs

The intake form is tailored to what you actually record at drop-off — so nothing is forgotten and disputes are settled by the record, not an argument. Attach diagnostics and QC checklists with a who/when tick-off, and add parts, labour and fees with live totals.

Trade-specific fields, fully editable

Checklists with who/when stamps

Estimate approval before spend

EloERP · Job intakeJB-540

ServiceAs requested

CustomerOn file

Assigned toTeam member

Reported needCaptured at intake

Promised readySet on the job

EstimateApproved

QC checklist

Inspected on arrival

Estimate approved

Final QC before hand-over

Everything else, in the box

One platform instead of six apps

Booking, a job-ticket board, a POS, loyalty, an SMS service and accounting — replaced by one system where everything already talks to everything, tuned to your trade on day one.

A platform that becomes your trade

Pick your business type and EloERP re-labels itself — staff, resources and jobs read the words your team already uses.

Industry presets load a ready catalogue, stages, intake form and QC checklist in seconds
Vocabulary-as-data: “staff” read as Stylists, Technicians or Mechanics; “jobs” as Repair Tickets or Job Cards
Fully editable — rename anything, add or remove services, change fields and stages any time

Appointments & booking

A visual booking desk that never double-books a person or a resource.

Real-time clash prevention across staff and resources — no awkward overlaps
Walk-in queue tokens for busy, appointment-optional trades
Online / self-service booking against each staff member’s real working hours
Promised “ready-by” times, with overdue work flagged automatically

Live job board (kanban)

Your whole workload on one screen as cards moving through your stages.

One-tap status moves; the board and the customer stay in sync
Priorities & flags — Low / Normal / High / Urgent, with overdue jobs surfaced
Full audit timeline: every status change, note and hand-off stamped with who and when

Digital intake & QC checklists

Capture exactly what your trade needs at drop-off, and prove quality at hand-over.

Trade-tailored intake forms — device & IMEI, vehicle & plate, or hair & colour notes
Attach diagnostics, QC and delivery checklists with a who/when tick-off on every item
Line items done right — services, parts, labour and fees with live totals, discounts and tax

Staff, timers & automatic commissions

Assign the right people, measure real hands-on time, and pay commission without spreadsheets.

One lead plus any number of assistants per job
Timed work sessions feed honest utilization reporting
Commission captured at the point of sale automatically, per staff member
Roles & permissions give each person exactly the access they need

Customers, CRM & history

Rich profiles with every past job, plus the devices, vehicles or garments that matter.

Full visit / repair history one click away — repeat service and warranty checks are instant
Link a customer’s device, vehicle or item to their profile
One profile drives billing, messaging, loyalty, store credit and history

Point of sale & billing

A fast, touch-friendly POS that collects finished jobs and sells retail on one bill.

Collect a completed job straight at the till — no re-keying
Split payments — cash, card, gift card and store credit in any mix
A4 or 80mm thermal receipts with your logo, units and variations
Registers & shifts with X / Z reports so the drawer reconciles every shift

Gift cards, store credit & loyalty

Prepaid value and rewards built in — and booked correctly to your ledger.

Sell and redeem coded gift cards; balances draw down with no double-spend
Grant store credit for goodwill, refunds or trade-ins, tracked per customer
Earn-and-redeem loyalty points — a built-in reason to come back

Automated SMS / WhatsApp / email

Hands-off updates from “received” to “ready for pickup”, each personalised.

Templates with live variables — name, ticket number, item, total and a tracking link
Fires on booking, key status changes and completion — automatically
Opt-in and controlled: messaging only runs where you set a rule and an active channel

Customer self-service tracking (QR)

A private, no-login status page for every job — reached by a QR on the printed ticket.

Live status, estimated-ready time and balance due — no app, no login
Your brand, mobile-first, with a colour-coded status in your own wording
Safe by design — an unguessable link that shows only that customer’s job

Warranty & one-click claims

Stamp a warranty on completed work and honour returns in a single click.

Live “in warranty — N days left” badge (or expired) on every job
A covered return opens a FREE re-repair, carrying the original details forward
Every claim recorded and auditable, linked both ways to the original work

Parts, inventory & trade-in

Add parts from live stock; cost of goods posts to accounting automatically.

Search stock and add parts to a job with a live on-hand hint
Sell retail products next to services from the same stock
Take used goods in part-exchange, pay out as store credit or cash, and resell refurbished

Dashboards & real reporting

A live pulse of the business — revenue you can trust, and money still on the shelf.

Today’s revenue, jobs by stage, bookings and workload at a glance
Throughput, turnaround and staff utilization
Uncollected & overdue jobs surfaced so nothing sits forgotten

Built-in accounting — no second system

A real general ledger, included. Every sale, part, gift card and job posts automatically.

Revenue, tax, cost of goods, cash and liabilities land in the right accounts every time
Postings refused unless they balance — your books can’t quietly drift
No re-keying into separate software, no month-end reconciliation marathon

Multi-branch, cloud & secure

Run several outlets under one business, each rolled up for the owner.

Per-branch registers and staff; multi-currency pricing
Role-based permissions and fully isolated business data
Cloud — nothing to install on a back-office server; works on your existing hardware & printers

Service & repair management + ERP

From job card to
paid invoice

EloERP runs your whole service business on one screen and one database — intake, job cards, scheduling, parts, billing and the books. Every job is tracked from the front desk to the final invoice, with labour and parts captured as you go, so nothing leaks and nothing is forgotten.

Jobs live on paper tickets and slips get lost. Every job is a tracked card — status, parts and labour in one place.

Billing time and parts accurately is a guessing game. Labour and parts post to the job as you go — invoiced in a click.

Retainers and recurring work get re-keyed every month. Recurring and milestone invoices go out on their own schedule.

Bookings and staff schedules clash and double-book. A shared calendar assigns jobs to staff and avoids the clashes.

Job cards

Every job, tracked end to end

Open a job card at intake and capture everything against it — the fault, the parts fitted, the hours worked and the status — from booked to done. When the job is finished, the invoice is already written.

Intake → job card → done

Parts & labour on the job

Status & technician assignment

Photos & notes

Job card · JOB-1182In progress

AC not cooling — serviceAyesha Khan · booked 9:00 AM

labourDiagnostics & repair (2h)$40.00

partCompressor capacitor$18.00

partRefrigerant gas (R410a)$22.00

labourGas refill (1h)$20.00

Parts fitted · awaiting QA

Total $100.00

Scheduling

A calendar that never double-books

Book jobs into a shared calendar, assign them to the right technician, and see the whole day at a glance — so no one is double-booked and no slot is wasted. Customers get reminders; your team gets a clear run sheet.

Shared team calendar

Assign jobs to staff

Avoid clashes & gaps

Automated reminders

Schedule · Today5 jobs