Restaurant management + POS

One system, from the first tap
to the last plate

EloERP runs your whole restaurant on a single screen and a single database — dine-in, takeaway, delivery and drive-thru, the kitchen line, the floor, the till and the books. No bolted-on POS, KDS or reservation apps to keep in sync.

One interface

One screen for seamless service

Your team works from a single, fast terminal — take the order, fire it to the kitchen, split the bill and take payment without ever leaving the screen. Online or offline, it doesn't miss a beat.

Launch & pause orders
Loyalty & points
Order notes
Split payments
Works offline
Filter by category
Intuitive touch display

EloERP · Restaurant POSLIVE

🍽️ Dine In🥡 Take Away🛵 Delivery🚗 Drive-Thru

AllStartersSea FoodSoupsBBQRice

🍗Butterfly Chicken$9.00

🍤Chicken Pakora$6.00

🍜Hot & Sour Soup$5.00

🍟French Fries$4.00

🥘Chicken Karahi$14.00

🍲Special Rice$7.00

Order · Table 7 4 covers

Butterfly Chicken×218.00

Chicken Karahi×114.00

Special Rice×214.00

Spicy Wings×321.00

Total$67.00

⚡ Fast CashCheck Out

Self-ordering

Let guests order on their own

Self-ordering is where hospitality is heading. From a table QR code, an in-store kiosk or their own phone, guests browse the menu, place the order and pay — start to finish — freeing your waitstaff to look after the room instead of the queue.

Scan-to-order at the table

Kiosk & phone checkout

Straight to the kitchen line

Scan · Order · PayTable 12

🍔

Smash Burger$9.00

🍕

Wood-fired Pizza$14.00

🥤

Fresh Lime$3.00

Pay $26.00

Floor plan

A floor plan that mirrors your room

Lay out your real dining room — sections, tables and seats — then watch it update live. Staff see at a glance which tables are seated, which need attention and which are free, so you turn tables faster and keep guests happy. Merge tables for a big party, or move an order in a tap.

Live table status, colour-coded

Merge, move & release tables

Unlimited sections & covers

Floor · Main HallLIVE

T12

T24

T32

T46

T54

T62

T78

T84

AvailableOccupiedReserved

Kitchen display

Fire orders straight to the line

Every order lands on the kitchen display the second it's sent — no shouting, no paper tickets lost. Run separate screens for the kitchen and the bar so each station sees only what it needs, and tickets flash from amber to red when they've waited too long. Nothing slips.

Separate kitchen & bar displays

Auto-escalates ageing tickets

Start → Ready → Served in a tap

Kitchen Display3 active

KOT-00424:12

2× Butterfly Chicken
1× Chicken Karahi + extra spicy

▶ Start

KOT-00419:30

3× Spicy Wings
2× French Fries

✓ Ready

KOT-003916:48

1× Special Rice
2× Hot & Sour Soup

⚠ Urgent

Everything else, in the box

The complete restaurant suite

Front of house to back office — every tool below is built in and shares one database, so your stock, tables, kitchen and ledger always agree.

Floor plan designer (2D & 3D) & table management

Draw your real layout in a 2D and 3D floor-plan designer, with a live table-status heatmap.

Visual 2D & 3D floor-plan designer — lay out your actual sections and tables
Unlimited dining sections — Main Hall, Patio, Rooftop — each with its own tables
Tables carry number, name, seat count (1–50) and live status (Available / Reserved / Occupied)
Live colour-coded heatmap: green available, red occupied, amber reserved
Merge / unmerge tables, and move an order from one table to another

Dine-in, takeaway, delivery & drive-thru

Every service style out of the box — one terminal handles them all.

Four order types: Dine-in, Takeaway, Delivery and Drive-thru
Drive-thru queue captures vehicle number + lane (1–3) with an ordering→ready flow
Dine-in auto-occupies the table; holding or moving an order releases it
Online / aggregator orders accepted or rejected into the same pipeline

Delivery, dispatch & rider management

A live dispatch board that runs your delivery floor end to end.

Dispatch Board — see every delivery order and assign it to a rider (delivery-boy management)
Delivery Zones — define areas with their own delivery charge and coverage
COD Reconciliation — reconcile the cash each rider collected against their orders
Track order status from kitchen → out for delivery → delivered

QR ordering & food-delivery apps

Take orders from the table QR and the delivery apps — all into one pipeline.

QR Setup — generate scan-to-order QR codes for tables and the menu
QR Approvals — review and approve incoming QR orders straight to the kitchen
Foodpanda integration — aggregator orders flow into the same order pipeline
Foodpanda payout reconciliation — match app payouts against your orders and commissions

Call centre & phone orders

A call-centre console for phone orders and bookings across all your outlets.

Call Center console — take orders and reservations by phone for any branch
Call Bookings — log the caller, capture the order/booking and route it to the right outlet
Caller history — repeat orders and saved addresses for faster phone ordering
One number, many branches — direct each call order to the correct kitchen

Kitchen Display System (KDS)

A full-screen kitchen board so no order ever slips through.

Live tickets with table + guest count, order type, waiter and an age timer
Auto-escalation by wait time: normal → warning (>8 min) → pulsing red urgent (>15 min)
Advance each ticket: Start → Ready → Served, with bulk status updates
Kitchen Departments — route items to the right station (grill, bar, bakery), each with its own board
86 Board — mark an item “86’d” (out of stock) and it hides instantly across POS, QR menu and delivery apps
Branch-aware — each kitchen station sees only its own outlet’s tickets

Kitchen Order Tickets (KOT)

“Send to Kitchen” routes the right items to the right station, instantly.

Sequential KOTs (KOT-00001…) containing only the newly queued items
Per-item kitchen status (queued → preparing → ready → served) so re-fires send only new items
KOT Print Station — auto-print each department’s ticket at its own station printer
KOT History: a searchable, filterable, paginated archive of every ticket
Items flow through with modifiers and special instructions attached

Token “Now Serving” board

Serve faster at the counter with auto-numbered tokens and a big-screen display.

Customer-facing board: giant Now Serving number, Next Up row and total tokens today
Auto-incrementing daily tokens (T-001), numbered per outlet, per day
Caller panel for staff: Call Next Token and Generate New Token
Built for QSRs, food courts and cloud kitchens

Reservations & waitlist

A day-view booking book plus a live waitlist for walk-ins.

Lifecycle: pending → confirmed → seated, plus cancelled and no-show
Auto-assign a table or pick a specific one by seat count
Captures customer, phone, party size, date/time and special requests
Waitlist for walk-ins — quote a wait time and notify guests when their table is ready
Inline state changes — Confirm, Seat, Cancel, No-show

Menu: modifiers, combos & variants

Build a real menu — add-ons, deals and sizes that all reach the kitchen.

Modifier groups with required / single-vs-multiple rules and priced add-ons
Combo meals (parent + child items with quantities) auto-expanded at the till
Variants — size / flavour with their own SKU, barcode, price and live stock
Mark items as “Kitchen Item”; prep time shows right on the POS card

Restaurant POS terminal

A fast touch terminal built for waiters and counters alike.

Three-pane layout: category sidebar, product grid (with stock + prep time) and cart
Per-line courses (Starter / Main / Dessert / Drinks / Add-on), notes, guest count & cover charge
Split payments, multiple methods, cash tendered / change and held orders
Happy Hour — scheduled time-based pricing that switches on and off automatically
Tips & service charge — capture tips and auto-apply a service charge on the bill
One terminal, two modes — switch Retail ⇄ Restaurant with a single tap

Recipe food costing & live inventory

Every plate draws down real stock, so your food cost is always honest.

Menu items are catalog products — each sale decrements ingredients in real time
Weighted-average COGS and live margin per item, per order
Recipe / BOM-based production for make-to-order items
Batch & expiry tracking for perishables, with low-stock reorder alerts

Loyalty & repeat customers

A built-in points program to bring diners back.

Configurable points per currency, minimum to redeem and redeem value
Points expiry window (or never expire) and an active/inactive toggle
Redemption applied right on the POS cart
Customer profiles and history shared with the CRM

Restaurant analytics & reports

Know your busiest tables, top sellers and peak hours.

Restaurant Dashboard: Active Tables, Open Orders, KOTs Today, Today Revenue, Busy Hours
Revenue by Table and by Section, Top Items, Total Covers and Avg Orders/Table
Peak-hours chart to staff the right shifts
One-click Excel export and branded print on every report

Shifts, cash control & one back office

The whole restaurant runs on one database — front of house to the ledger.

X-Report (mid-shift) & Z-Report (end-of-shift) with cash-drawer waterfall and over/short
Every sale auto-posts to accounting — revenue, tax and COGS, no manual journals
FBR (Pakistan), ZATCA (Saudi), MyInvois (Malaysia) & UAE e-invoicing receipts built in
Multi-branch / multi-outlet, 10 languages, waiter attribution and SMS receipts

One ERP, storefront to last mile

Built for your exact trade

The compliance differentiator

See EloERP in action

From the first tap to the last plate.

One system, from the first tap
to the last plate

One screen for seamless service

Let guests order on their own

A floor plan that mirrors your room

Fire orders straight to the line

The complete restaurant suite

Floor plan designer (2D & 3D) & table management

Dine-in, takeaway, delivery & drive-thru

Delivery, dispatch & rider management

QR ordering & food-delivery apps

Call centre & phone orders

Kitchen Display System (KDS)

Kitchen Order Tickets (KOT)

Token “Now Serving” board

Reservations & waitlist

Menu: modifiers, combos & variants

Restaurant POS terminal

Recipe food costing & live inventory

Loyalty & repeat customers

Restaurant analytics & reports

Shifts, cash control & one back office

Part of one system that agrees with itself

Run restaurant on one system

From the first tap to the last plate.

One system, from the first tap to the last plate

One screen for seamless service

Let guests order on their own

A floor plan that mirrors your room

Fire orders straight to the line

The complete restaurant suite

Floor plan designer (2D & 3D) & table management

Dine-in, takeaway, delivery & drive-thru

Delivery, dispatch & rider management

QR ordering & food-delivery apps

Call centre & phone orders

Kitchen Display System (KDS)

Kitchen Order Tickets (KOT)

Token “Now Serving” board

Reservations & waitlist

Menu: modifiers, combos & variants

Restaurant POS terminal

Recipe food costing & live inventory

Loyalty & repeat customers

Restaurant analytics & reports

Shifts, cash control & one back office

Part of one system that agrees with itself

Run restaurant on one system

One system, from the first tap
to the last plate