Grow your Jewelry Stores with EloERP Cloud Point of Sale Solution

Per-Gram Pricing & Making Charges — Built for Gold & Silver Jewelry

Generic retail POS systems cannot handle the pricing complexity of a jewelry store. EloERP lets you set a base gold or silver rate per gram — updated daily from market rates or entered manually — and automatically calculates each item's sale price based on its net weight. Making charges (the labour cost for crafting) are configurable per item category as a flat rupee amount, a per-gram rate, or a percentage of the metal value. The POS counter always bills at the correct combined rate — metal value plus wastage plus making charges — without any manual arithmetic, eliminating shortfalls and overcharges that erode margins.

Karat Tracking — Separate Inventory Ledgers for 24K, 22K, 18K, and 14K

Every karat purity has its own cost base and should carry its own inventory ledger. EloERP maintains separate stock accounts for 24K, 22K, 21K, 18K, and 14K gold, plus sterling silver and white gold, tagged on every product record. Your daily stock report shows metal value and quantity broken down by karat — not just total weight. When gold rates change, you can bulk-reprice all 22K items in one action without touching your 18K or diamond pieces. This precision eliminates mix-ups between purity grades and makes stocktaking accurate to the gram.

Layaway Plans — Reserve High-Value Pieces With Installment Payments

Many jewelry purchases — especially bridal sets, gold sets for wedding gifts, or premium watches — require flexible payment options. EloERP's built-in layaway module lets staff reserve any item with a minimum deposit, record each subsequent payment, and hold the piece in a dedicated layaway stock bucket so it cannot be sold to another customer. Automatic reminders alert staff when an installment is due. Once the full amount is collected, the transaction closes and inventory adjusts automatically. All layaway entries carry a complete payment history with dates, amounts, and staff IDs.

Customer Accounts & Purchase History for Repeat Jewelry Buyers

Jewelry customers are relationship buyers — they return for anniversaries, Eid gifts, bridal shopping, and investment gold. EloERP stores each customer's full purchase history, preferred metal types, karat preference, and design notes so staff can make personalised recommendations on every visit. Birthday and anniversary reminders trigger targeted promotions automatically. Loyalty points accumulate on purchases and redeem against future transactions. For warranty or exchange claims, the original invoice is retrieved in seconds by customer name or phone number — no paper receipt needed.

EloERP supports gold, silver, diamond, and gemstone categories with fully customisable per-item attributes. Request a free demo to see the jewelry module in detail.